Vicki Mash Welcomed to University Hospitals of Cleveland

September 2023 – Summit Talent Group is pleased to announce the placement of Vicki L. Mash as the new Director, System Med Staff Services and Credentialing at University Hospitals of Cleveland. Vicki brings her extensive experience to oversee operational and strategic aspects of Medical Staff Services, emphasizing credentialing and privileging processes within the organization.

In her most recent role at OhioHealth in Columbus, OH, Vicki served as the Director of Medical Staff Administration. Her responsibilities included providing operational and strategic oversight for the largest market, managing over 4,000 credentialed providers across six hospitals. Vicki oversaw credentialing and re-credentialing efforts, managed facility economic credentialing, and maintained compliance with TJC standards. She successfully standardized credentialing workflows, electronic application processes, and online voting systems for Medical Staff elections.

Prior to joining OhioHealth, Vicki worked at Holzer Health System in Gallipolis, OH, where she served as the Manager of Provider Relations. In this role, she managed a team of 15 employees across various departments, including the Medical Staff Office, Provider Enrollment, Recruiting, Holzer EASE Concierge Department, and the Holzer Guest House. Vicki also played a key role in building a Credentialing Verification Organization (CVO) and contributed to physician recruiting efforts.

Vicki holds a Master of Business Administration from Liberty University and a Bachelor of Science in Business Administration from Kennedy-Western University. Her academic journey also includes undergraduate studies in Business and Economics, an Associate in Applied Business, and a Diploma in Medical Office Administration.

Vicki’s skills encompass expertise in credentialing and privileging processes, working with accrediting organizations such as AAAHC, NCQA, HFAP, and TJC, NCQA CVO certification processes, and experience in developing and implementing policies related to regulatory and accreditation agencies.

Vicki is an active member of professional organizations, including the National Association Medical Staff Services (NAMSS) and the Ohio Association Medical Staff Services (OAMSS). She holds certifications as a Certified Provider Credentialing Specialist (CPCS) and a Certified Professional Medical Staff Services (CPMSM). Her current activities include serving as the Southeast Regional Representative for OAMSS, and contributing as a Subject Matter Expert (SME) for NAMSS.

Summit Talent Group congratulates Vicki Mash on her new role and looks forward to her continued success in advancing healthcare leadership.

Summit Talent Group is a women-owned boutique executive search and leadership placement firm with a national practice in healthcare. For additional information please contact us!